BriefSignal · B2B SaaS
Effective: 30 August 2026 · 2026-08-30
BriefSignal is provided by Trevion UG (haftungsbeschränkt), Blenzerweg 19, 53426 Dedenbach, Germany; registered with Amtsgericht Koblenz under HRB 30487; VAT ID DE370078367.
These Terms apply exclusively to business customers and professional use. We do not enter into consumer contracts through the public subscription flow. Customer terms apply only if expressly accepted in writing.
BriefSignal is a cloud SaaS for travel agencies, including enquiry forms, CRM, proposal, document, communication, automation, AI and integration features depending on the plan.
We are not a tour operator or travel agent and do not become a party to contracts with travellers. Customers remain responsible for offers, prices, availability, regulatory travel information and traveller contracts.
AI output is editable assistance, not legal, financial, visa or official travel advice, and must be reviewed before use.
The customer makes a binding offer by entering business and billing data, accepting the documents and initiating payment. The contract is formed by successful payment confirmation, bank-transfer approval or our separate activation confirmation.
We retain acceptance time, IP address, document version and an immutable snapshot as evidence. Customers must provide accurate data and protect access.
The order summary defines plan, limits, billing interval and price; accepted individual offers prevail.
Prices are net and charged in EUR. Tax is determined under applicable rules; reverse charge requires successful VIES validation and legal eligibility.
Revolut Merchant processes card and recurring payments. Official invoices are issued in EUR. Paid onboarding, integrations and add-ons are charged only when separately shown and accepted.
Monthly or annual subscriptions are prepaid and renew automatically until cancelled. Customers may cancel in the partner centre or by email for the end of the current period.
Started periods are not prorated or refunded unless mandatory law or a written offer provides otherwise. Failed payments may trigger retries, reminders and suspension after a reasonable cure period.
Trials, price locks, onboarding and founding-partner benefits apply only as stated in the accepted offer or order summary and are non-transferable.
Customers are responsible for users, credentials, devices, domains, email configuration and lawful content.
Customers need a lawful basis for traveller data, their own privacy notice, data-subject process and retention settings.
Illegal use, spam, malicious code, system interference and unauthorised access are prohibited. Sensitive data may only be entered into features designed for it.
We use commercially reasonable efforts but do not promise uninterrupted availability. External internet, DNS, email, payment or invoicing provider, OpenAI and customer-selected integration failures may be outside our control. SLA commitments require a written agreement.
Each party is controller for its own business contacts. For traveller and CRM data controlled by the customer, we are processor under the separate DPA.
Both parties protect non-public business, technical and customer information.
BriefSignal software, interface, documentation, brand and technology remain ours or our licensors’. Customers receive a non-exclusive, non-transferable right during the contract.
Customers retain their uploaded content and warrant that it may lawfully be used.
Liability is unlimited for intent, gross negligence, injury to life, body or health, guarantees, fraudulent concealment and mandatory product liability.
For slight negligence, liability applies only to essential contractual duties and foreseeable damage typical of the contract. Customers must keep reasonable exports of business-critical data.
We are not responsible for unchecked AI output, incorrect customer data, supplier availability or incorrect customer-issued offers unless mandatory liability applies.
We may amend these Terms prospectively for objective legal, security, product or supplier reasons. Material adverse changes are notified at least 30 days in advance and may be rejected by cancelling before they take effect.
German law applies, excluding the UN sales convention. Where permitted for merchants and public-law entities, courts at our registered office have jurisdiction.
The individual offer, order summary, these Terms, DPA and Privacy Notice form the contractual documentation.
privacy@brief-signal.com · Privacy · Data processing agreement · Legal notice